Hotel housekeeping and laundry metrics, in one place
MPOR, CPOR, PPOR, PPOH, rooms per labor hour and cost per pound all show up in hotel operations reporting, and they're often confused for each other. This page defines each one, shows how they connect, and links to the calculator that builds it from your own numbers.
The short answer
Housekeeping metrics (MPOR, CPOR, rooms per labor hour) are all built from labor hours and occupied rooms. Laundry metrics (PPOR, PPOH, cost per pound) are all built from pounds processed. The two sides connect through occupied rooms: PPOR converts occupied rooms into laundry demand, and PPOH converts that demand into the operator hours needed to process it.
Every metric, defined
| Metric | Formula | Area |
|---|---|---|
| MPOR — Minutes per occupied room | Housekeeping labor hours × 60 ÷ occupied rooms | Housekeeping labor |
| CPOR — Cost per occupied room | Total housekeeping labor cost ÷ occupied rooms | Housekeeping cost |
| Rooms per labor hour | Occupied rooms ÷ housekeeping labor hours | Housekeeping throughput |
| PPOR — Pounds per occupied room | Total pounds processed ÷ occupied rooms | Laundry demand |
| PPOH — Pounds per operator hour | Total pounds processed ÷ laundry labor hours | Laundry throughput |
| Cost per pound | Total laundry cost (labor, utilities, chemicals, linen replacement) ÷ pounds processed | Laundry cost |
| Linen PAR | Par level × rooms (or covers) to reach 3–4x rotating stock | Linen inventory |
MPOR vs. CPOR
MPOR is a time measure and CPOR is a cost measure, and they can move independently. MPOR can stay flat while CPOR rises because of a wage increase, more overtime, or a richer benefits load — none of which show up in minutes. Track both together: MPOR tells you if the work itself is taking longer, CPOR tells you if it's costing more.
How PPOR feeds PPOH and cost per pound
PPOR estimates how many pounds of linen one occupied room generates in a day. Multiply it by expected occupied rooms to get a total pounds figure for the property. Divide that total by PPOH — the pounds one laundry operator hour can process — to see how many operator hours the day needs. Multiply total pounds by cost per pound to see the dollar impact, and compare it against an outsourced per-pound rate to check whether in-house processing is still the cheaper option.
Calculators that build these metrics
Housekeeping staffing calculator — turns today's rooms into attendants, hours and MPOR.
Rooms per housekeeper calculator — a defensible room quota from your shift and cleaning times.
Housekeeping productivity calculator — MPOR, attainment and variance after the shift closes.
Housekeeping labor cost calculator — CPOR and labor as a percent of rooms revenue.
Hotel laundry cost calculator — cost per pound and per occupied room, in-house vs. outsourced.
Hotel linen PAR calculator — sheets, towels and mats at 3 or 4 PAR.
Hotel laundry capacity calculator — pounds per day into washer/dryer counts and hours.
Printable housekeeping checklist — task lists and time ranges to verify your own minutes.
More guides on these metrics
Housekeeping staffing formula — the math behind attendant counts.
Hotel room cleaning time — typical minutes by room type and service level.
Housekeeping productivity metrics — MPOR, rooms per labor hour and attainment in depth.
Hotel laundry PPOR — pounds per occupied room explained.
Hotel laundry PPOH — pounds per operator hour explained.
In-house vs. outsourced hotel laundry — how to compare the two on cost.
Housekeeping cost per occupied room calculator.
Cost per occupied room calculator — the property-wide CPOR view.
How this calculator works
| Output | Formula |
|---|---|
| MPOR | Housekeeping labor hours × 60 ÷ occupied rooms |
| CPOR | Total housekeeping labor cost ÷ occupied rooms |
| Rooms per labor hour | Occupied rooms ÷ housekeeping labor hours |
| PPOR | Total pounds processed ÷ occupied rooms |
| PPOH | Total pounds processed ÷ laundry labor hours |
| Cost per pound | Total laundry cost ÷ pounds processed |
Assumptions and limits
- Definitions vary by property. Whether inspectors, housemen or laundry attendants count toward the labor-hour denominator changes every ratio here. Pick a definition and hold it constant across periods before comparing trends.
- Room mix and occupancy swing MPOR and PPOR. A heavy-departure day or a group checkout can move both metrics without any change in how efficiently the team worked.
- Published benchmarks are a starting point, not a target. Treat any external range as something to verify against your own recent shifts, not a number to hit for its own sake.
- Cost metrics need a consistent wage and benefits basis. CPOR and cost per pound both depend on how you load benefits and overtime; changing that basis mid-year breaks the comparison to prior periods.
Metrics questions
Related hotel operations calculators
Hotel housekeeping staffing calculator
Turn today's departures, stayovers, suites and deep cleans into attendants, inspectors and housemen, finish time and a printable board.
Housekeeping cost per occupied room calculator
Price attendants, inspectors, housemen, overtime and benefit load into cost per occupied room and labor as a percent of rooms revenue.
Hotel laundry cost calculator
All-in on-premise cost per pound and per occupied room from labor, utilities, chemicals, linen replacement and equipment, against an outsourced rate.